Chaac, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

250 Calle 33, Tulum, Mexico, 77760

Guest rating

5.9

/10

“This hotel is perfectly situated just steps away from the vibrant boardwalk and local shops, making it easy to immerse yourself in the charm of the area.”view full review

Chaac is a 4-star Tulum hotel featuring spacious suites with modern amenities. Guests can enjoy a terrace and a 24-hour front desk for convenience.

Rooms & Amenities

The suites at Chaac include air conditioning, a flat-screen TV with streaming services, and a private bathroom with free toiletries. Each suite features a separate bedroom and living room, providing garden views from a balcony or terrace.

Dining & Nearby Options

On-site dining options are not specified, but nearby restaurants include Panna e Cioccolato, 3 km away, and Caleta Tankha Playa, just 2 km from the hotel. Chaac is also conveniently located near various attractions such as Casa de la Cultura and Parque Nacional de Tulum.

Services & Local Area

Chaac offers a convenient 24-hour front desk service. The hotel is around 6 km from the Tulum Archeological Site and 2 km from the Tulum Bus station, ensuring access to local attractions and transportation.

Transportation

The nearest airport to Chaac is Cozumel International Airport, located 80 km away, providing options for air travel. Local transport options include buses such as ADO Bus Station Tulum, making it accessible for visitors.

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Select your room type

Chaac Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite Terrace

2 persons

455 sq. feet

Shower

Coffee machine

room details

King Suite Balcony

2 persons

455 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Chaac Hotel offers amenities for your comfortable stay and unforgettable experiences

Gourmet Delight

“I had an amazing dining experience at Chaac. The on-site restaurant offered a diverse menu featuring fresh, locally sourced ingredients. I particularly loved the ceviche, which was incredibly flavorful and beautifully presented.” view full review

Ultimate Relaxation

“The spa facilities were a true sanctuary. I treated myself to a massage that left me feeling rejuvenated. The tranquil atmosphere, combined with the soothing sounds of nature, made it an lovely experience.” view full review

Cozy Comfort

“My room was beautifully designed with spacious layouts and modern amenities. The king-size bed was so comfortable, ensuring I got a great night's sleep every night. I also appreciated the private balcony overlooking a lush garden.” view full review

Luxurious Retreat

“The bathroom in my suite was fine, featuring a deep soaking tub that became my favorite spot to unwind. I also loved the rainfall shower, which provided a spa-like atmosphere. It truly felt like a luxurious retreat.” view full review

Facilities: Nice

6.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Fireplace
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Grocery shopping service

Dining

Outdoor dining area

Children

Babysitting/Child services

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Chaac Hotel Location

250 Calle 33, Tulum, Mexico, 77760

Map view

250 Calle 33, Tulum, Mexico, 77760

City landmarks

Beach

Tulum Archaeological Site

3.0 mi

Museum

Parque Nacional de Tulum

2.8 mi

Landmark

Pyramid of positive thinking

4700 ft

Gallery

IK Lab

1.2 mi

Landmark

Sfer ik

1.2 mi

Beach

Luna Maya Beach

2.1 mi

Museum

Sceno By Sfer Ik

1.2 mi

Landmark

Iklab

1.2 mi

Landmark

Los Amigos Gym & Climbing

1.2 mi

Landmark

Mexidivers Tulum

1.2 mi

Landmark

Papaya Playa Project

1.2 mi

Landmark

Beach

1.2 mi

Landmark

Sian Kite Watersports

1.3 mi

Beach

Sunrise Beach

1.3 mi

Landmark

Caleta Tankha Playa

1.3 mi

Landmark

Las Pinturas

1.9 mi

Landmark

Kukulkan Healing Center

1.4 mi

Landmark

Alumbra Tulum

1.4 mi

Landmark

MiNiAtUrE art Gallery

1.8 mi

Landmark

Tulum E-bikes

1.5 mi

Landmark

Extreme Control Adventures

1.5 mi

Landmark

Piramide del Pensamiento Positivo

1.9 mi

Landmark

Laguna Kaan Luum

1.8 mi

Landmark

Terreno Expoferia

1.6 mi

Public Building

Casa de la Cultura

1.6 mi

Store

Mixik

1.8 mi

Landmark

Tulum Beach

1.6 mi

Landmark

Get Wet Dive Shop

1.6 mi

Landmark

El Camino Tulum Spanish school

1.6 mi

Landmark

Dunosusa

1.6 mi

Restaurants

Los Aguachiles Tulum

4400 ft

Avenida Tulum Manzana 40 Lote 1

Humo

1.0 mi

Av carrillo puerto-tulum M-31 Lot 2

El Pescador

4200 ft

Av tulum entre av satelite s y calle Geminis

Ma'ax Tulum

4300 ft

Av. Tulum s/n hotel jardin de frida entre chemuyil y kukulcan

Ardea

5300 ft

Av. Tulum Mz. 39 Lt. 1 Center

Diablito Cha Cha Cha Tulum

3400 ft

Carretera a Boca Paila KM 9.6

Pasha Tulum Down Town

4400 ft

Calle Saturno Norte Corner Av Tulum

El Diez Tulum

3400 ft

Carretera Tulum-Boca Paila Km 5.2 Zona Hotelera Tulum

Los Lirios Hotel Cabanas

3400 ft

Carretera a Boca Paila Km. 7.5.

Tacolum

3400 ft

Carretera Tulum Boca Paila Km 5.5

Los Corales Restaurant

3400 ft

Carretera a Boca Paila Km 7.5

ArenaBlue Tulum Mexican Restaurant

3400 ft

Carretera Tulum Boca Paila Km. 8.5

Getting around

City Centre

Tulum34 min · 1.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM)100 min · 41.3 mi

Cozumel (CZM)127 min · 52.3 mi

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Property information and rules

Check-in

from 16:00-23:30

Check-out

from 06:00-11:00

Internet

Wireless internet is available in for free.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Chaac Hotel from previous guests about their experience.

Review score

Based on 18 verified reviews

6.9/10

Nice

57%

Recommend

Cleanliness

6.0/10

Comfort

7.2/10

Facilities

6.6/10

Free Wi-Fi

10.0/10

Location

6.7/10

Staff

6.5/10

Value for money

6.2/10

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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