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Chaac Hotel Tulum, Tulum

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From28US$ /night
Check-in
13May2025Select date
Check-out
14May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

250 Calle 33, Tulum, Mexico, 77760

Chaac, a 4-star Tulum hotel, offers spacious suites featuring air conditioning, garden views, and a private entrance. Guests benefit from a terrace, a 24-hour front desk, and access to nearby dining options.

Rooms & Amenities

The suites at Chaac include a separate bedroom, flat-screen TV with streaming services, and a washing machine. Each suite also features a bathroom equipped with a walk-in shower and hairdryer, providing a comfortable and functional living space.

Dining & Nearby Options

Nearby dining options include La Salseria and Coral Azul By Zazil Kin, both within 0.5 miles of the hotel. Guests can also explore local attractions such as Parque Dos Ojos and Cenote Yax Kin Camping.

Location & Transportation

Chaac is located approximately 3.5 miles from Tulum Archeological Site and 1 miles from Tulum Bus Station. Travelers can easily access transportation options like buses servicing the area.

Services & Local Area

The hotel is situated 49.5 miles from Cozumel International Airport and 40.5 miles from Aeropuerto de Playa del Carmen. This convenience in access makes travel to and from the hotel straightforward for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
2 persons
42 m² 
Garden view
Shower
Coffee machine
Check Prices
King Suite
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
Check Prices

Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Tulum4300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 40.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Elevator
  • Fireplace
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Grocery shopping service

Dining

  • Outdoor dining area

Children

  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

250 Calle 33, Tulum, Mexico, 77760
Map view
250 Calle 33, Tulum, Mexico, 77760
Restaurants
Los Aguachiles Tulum
4400 ft
Avenida Tulum Manzana 40 Lote 1
Humo
1.0 mi
Av carrillo puerto-tulum M-31 Lot 2
El Pescador
4200 ft
Av tulum entre av satelite s y calle Geminis
Ma'ax Tulum
4300 ft
Av. Tulum s/n hotel jardin de frida entre chemuyil y kukulcan
Ardea
5300 ft
Av. Tulum Mz. 39 Lt. 1 Center
Diablito Cha Cha Cha Tulum
3400 ft
Carretera a Boca Paila KM 9.6
Pasha Tulum Down Town
4400 ft
Calle Saturno Norte Corner Av Tulum
El Diez Tulum
3400 ft
Carretera Tulum-Boca Paila Km 5.2 Zona Hotelera Tulum
Los Lirios Hotel Cabanas
3400 ft
Carretera a Boca Paila Km. 7.5.
Tacolum
3400 ft
Carretera Tulum Boca Paila Km 5.5
Los Corales Restaurant
3400 ft
Carretera a Boca Paila Km 7.5
ArenaBlue Tulum Mexican Restaurant
3400 ft
Carretera Tulum Boca Paila Km. 8.5

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.2
Location
8.4
Service
8.0
Dining
5.2
Guest reviews
7.8/10
based on 5 reviews
6.3
6.3/10 based on 10 reviews
Elizabeth
United States of America, October  2024
7.4/10

I had a pleasant stay at this hotel. The rooms were generously spacious and had a modern feel, making my time truly comfortable. The customer service was excellent, with staff always ready to help. The location was convenient, offering easy access to nearby attractions. However, the dining options were somewhat lacking, particularly at breakfast. While the pool area was appealing, there were some minor upkeep issues. Overall, it was a good value for what I paid, despite a few drawbacks.

Rooms
8.0
The rooms were spacious and modern, providing a comfortable atmosphere for relaxation.
Service
9.0
I found the staff to be attentive and helpful throughout my stay.
Location
8.0
The hotel was conveniently located, making it easy to explore the surrounding areas.
Dining
5.0
The breakfast options were somewhat limited, which could use some improvement.
Facilities
7.0
The pool area was nice, but some maintenance could be done to improve its overall appeal.
Kimberly
United States of America, October  2024
8.2/10

I had a pretty good stay overall. The hotel is well-kept and comfortable, and I loved the pool area. The room had a nice view, but the Wi-Fi was spotty at times. The restaurant provided decent meals, but there could be more options on the menu. For the price, I think it offers decent value, though not perfect.

Rooms
7.0
The room was comfortable and had a beautiful view, but I noticed some wear and tear that could be addressed.
Service
7.0
Service was prompt and the staff was polite, but there were times when I felt they could have been more attentive.
Location
8.0
The location was convenient, close to shops and attractions, but it was a bit noisy at night.
Dining
6.0
The restaurant had good meals, but I found the menu somewhat limited and would have liked more variety.
Facilities
9.0
The pool area was fantastic and well-maintained, which made my stay more enjoyable.
Stephanie
United States of America, October  2024
7.6/10

I had a pleasant stay at the hotel, where the clean and spacious rooms provided a comfy retreat. The pool area was a great spot to relax, and the amenities offered were quite good for the price. However, the dining options were somewhat lacking in variety, and the Wi-Fi was an additional charge, which I found a bit inconvenient.

Rooms
9.0
The rooms were clean, spacious, and comfortable, making it a lovely place to unwind.
Service
7.0
Service was decent, but I found the staff's responsiveness could be improved during peak hours.
Location
8.0
The location was convenient, with easy access to nearby attractions and activities.
Dining
5.0
The dining options at breakfast were a bit underwhelming, lacking variety and creativity.
Facilities
8.0
The pool area was great and well-maintained, providing a nice escape.
Adam
United States of America, September  2024
7.8/10

I had a great time at the hotel, with nice clean rooms and a truly comfortable bed. The location was perfect for exploring the surrounding area. However, the breakfast options were a bit limited, and the Wi-Fi was a bit slow at times. Overall, a good value for money stay with nice amenities.

Rooms
9.0
The rooms were clean and very comfortable, offering a good night's sleep.
Service
8.0
The service was attentive and helpful, making our stay more pleasant.
Location
9.0
The hotel is conveniently located, making it easy to explore local attractions.
Dining
5.0
The breakfast options were a bit limited, which was a letdown for me.
Facilities
8.0
The hotel had great amenities, including a lovely pool area.
Anna
United States of America, September  2024
8.0/10

My stay at this hotel was quite pleasant, with clean and comfortable rooms that really made me feel at home. The staff here were fantastic, always ready to help with a smile. However, I found the dining options a bit lacking, especially during breakfast, which was a disappointment. The pool area is lovely and seemed well-kept, but overall, some areas could use a little more attention. On the plus side, the overall value for what I paid was decent, despite a few hiccups.

Rooms
8.0
The rooms were clean and definitely comfortable with modern furnishings.
Service
9.0
The staff were attentive and very kind throughout my stay.
Location
9.0
The hotel is conveniently positioned, making it easy to explore the nearby attractions.
Dining
5.0
The breakfast options were somewhat limited, which wasn't ideal for my taste.
Facilities
8.0
The pool area is nice, providing a lovely spot to relax and unwind.
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Rooms and Guests2 Guests, 1 Room